Question 1

Where are your classes held?

Accepted Answer

Dreams Gymnastics is located at
 
131, Rifle Range Road
Temasek Club #02-02
Singapore 588406

Question 2

I am not a member of Temasek club, can I still enroll my children in your gymnastics programs?"

Accepted Answer

Yes, certainly!

Question 3

What is the price range of your classes?

Accepted Answer

Please contact us directly should you wish to find out more regarding the specific rates for our different programs.

Question 4

What are the coaching ratios like?

Accepted Answer

We have a maximum ratio of 1 coach to 8 children.

Question 5

Are parents allowed to observe their child inside the gym?

Accepted Answer

Parents are only allowed to sit in for the trial session to observe the program.
After which, should you wish to enrol your children regularly, please note that all parents are required to abide by the Drop-off Policy to promote safety and encourage independent learning.

Question 6

What should my child wear and bring to her/his recreational gymnastics classes?

Accepted Answer

Any leotard/ tank top/ t-shirt with tights/ leggings/ shorts will be ideal. All loose jewellery or watches should be removed, and long hair tied away from the face.
Please bring along a water-bottle, for your child to drink from during designated water breaks.

Question 7

Do you offer make-up classes?

Accepted Answer

Make-up classes will only be accommodated if there is a valid Medical Certificate, or if the gymnast will be travelling overseas. If the gymnast is going overseas, parents must inform us before the start of the term.
 
No further make-up arrangements will be entertained once the term has started.
 
All make-up class(es) are to be completed within the same term, with a limit of 2 make-up classes per gymnast, per term. A $20 admin fee will be charged for each re-booking or cancellation of confirmed make-up class(es). 
 
Make-up classes are strictly by prior appointment only.

Question 8

What happens when I am overseas during most of the Term?

Accepted Answer

Gymnasts who will be overseas during the term may choose to do make-up sessions accordingly. Pro-ration of fees will also be considered for gymnasts who will be overseas during the term.
 
If your gymnast is going overseas, kindly inform us before the start of the term. No further make-up / pro-ration arrangements will be entertained once the term has started.

Question 9

What happens during public holidays?

Accepted Answer

No make-up class(es) will be conducted, or a refund of fees be done, should training fall on a government gazetted public holiday.

Question 10

Will I be able to get a refund?

Accepted Answer

All fees paid or payments made are strictly non-refundable and non-transferable.

Question 11

Can I register more than one child?

Accepted Answer

Definitely. We offer a family discount of 10% (for immediate family only), when 2 or more immediate family members sign on for a full term together.

Question 12

What payment options do you have?

Accepted Answer

(1) Paynow to Dreams UEN: 201435279K
Alternately, please approach our staff on-site for the QR code.
(2) ATM / Internet Bank Transfer to
DBS Current Account
018-904151-5
Please send us your proof of payment via Whatsapp (8128 0298) or email (contact@dreamsgymnastics.com).

(3) Cash; to be submitted to our staff on-site.
(4) Cheque; payable to "Dreams Gymnastics Pte Ltd", and to be submitted to our staff on-site.

Question 13

I sent an email, but did not get a response. What should I do?"

Accepted Answer

Our admin team is contactable via contact@dreamsgymnsatics.com. Please allow us a lead time of 2 working days to respond to your queries, thank you!

Question 14

My query is not answered. What should I do?

Accepted Answer

Please send us an email presenting your case via contact@dreamsgymnastics.com
 
Your case will be dicussed and further pursued by our team. Please note that special cases / arrangements are considered on a case-by-case basis. Decisions made by Dreams Gymnastics are final.

Question 15

Can parents sit in to watch the trial and regular lessons?

Accepted Answer

Parents may watch the class from the entrance, or from the TV footage right outside the gymnasium.

Frequently asked questions

Where are your classes held?

I am not a member of Temasek club, can I still enroll my children in your gymnastics programs?"

What is the price range of your classes?

What are the coaching ratios like?

Are parents allowed to observe their child inside the gym?

What should my child wear and bring to her/his recreational gymnastics classes?